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How jebol login Handles Your Account Data

Your account with us — your login details, your DANA, OVO, or GoPay transaction records, your device sessions — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA & OVO Data CoveredAccount Session PrivacyGoPay Transaction RecordsYour Right to Request ChangesContact Us Directly
jebol login How jebol login Handles Your Account Data
DATA HANDLING IN PRACTICE

What We Do to Protect Your Account

Security at the account level is not a checkbox for us — it is part of how the login flow is built. Every session on jebol login, whether you come in through a browser in Jakarta or switch to your phone mid-session, is protected by encrypted connections. Here is what that looks like in practice across four areas.

Cookie and Session Data

We use session cookies to keep you logged in across page loads and to remember your preferred payment method — DANA, OVO, or GoPay — so you do not have to re-enter it each visit. You can clear cookies from your browser settings at any time; doing so will end your current session.

Account Security Practices

Account access requires your registered credentials plus OTP verification when we detect a new device or location. We do not store your raw OTP — it is single-use and expires within minutes of being issued to your registered contact.

Data Retention Rules

Active account data is held for as long as your account remains open. If you request account closure, we begin the deletion process for non-regulatory data within a reasonable period. Records required by applicable Indonesian law are held for the legally mandated period, then removed.

Requesting Changes to Your Data

You can request a correction to any inaccurate personal detail — including your registered wallet address for DANA or OVO — by contacting our support team or using the account settings portal. We aim to process straightforward corrections quickly once identity is confirmed.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Live Chat Support

Our support team is reachable through the live chat window on any page. For data-related requests — deletion, correction, or access — start a chat and select the account privacy option from the menu.

Email Privacy Request

Send your data request directly to our privacy contact address shown in your account settings. Include your registered account name and the wallet — DANA, OVO, or GoPay — linked to your account so we can verify your identity fast.

Account Settings Portal

Log in from your phone or browser, go to account settings, and navigate to the Privacy section. From there you can review the data categories we hold and submit a correction or deletion request without contacting support.

Common Questions About Your Privacy on jebol login

These are the questions we hear most often about how your data is handled. If yours is not listed, contact support through live chat or your account settings.

We collect your registered name, contact details, device identifiers, login timestamps, and the e-wallet details you use — DANA, OVO, or GoPay — to process transactions and secure your account.

Payment data is not sold or shared with third parties for marketing. It is used only to process your transactions and verify your wallet. Each e-wallet provider also applies its own data terms to your activity on their platform.

Log in, go to account settings, and use the Privacy section to submit a deletion request. Alternatively, contact our support team via live chat. We process deletion for non-regulatory data once your identity is confirmed.

Applicable Indonesian law requires us to retain certain transaction and identity records for a defined period after account closure. Once that period ends, the records are deleted or anonymised and are no longer accessible.

Yes. We use session cookies to maintain your login state and remember your payment preference. You can clear or block cookies through your browser settings, though doing so will end your active session on the site.

Open account settings from your phone or browser and navigate to the Privacy or Profile section. For wallet-linked details — such as a registered OVO or GoPay number — contact support via live chat to verify and update them.